FAQ
Shipping & Delivery
How quickly will my Calvenique order arrive? We know you're ready for your next adventure! We offer three reliable shipping methods across the United States:
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Express Shipping (3-6 business days): $20.00 – For those who need their new pack for an upcoming trip or commute.
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Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular delivery choice.
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Free Shipping (7-14 business days): $0.00 – Enjoy premium gear with zero shipping cost on qualifying orders.
Can I track my package? Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number so you can follow your Calvenique backpack right to your door.
Product & Functionality
Is my Calvenique backpack waterproof? While our backpacks are made with high-quality water-resistant materials designed to protect your gear from light rain and splashes, they are not fully submersible. We recommend using a rain cover for heavy downpours.
Will my laptop fit? Most Calvenique backpacks feature a dedicated, padded laptop sleeve. We offer sizes that accommodate 13-inch, 15-inch, and 16-inch laptops. Please check the "Dimensions" section on each product page for specific fit details.
How should I clean my backpack? To preserve the fabric's integrity and water-resistant coating, we recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or tumble dry.
Returns & Satisfaction
What is your return policy? We want you to love your carry. We accept returns on unused items in their original packaging with tags attached within 30 days of delivery.